In pediatrics, we understand that parents work, kids have school and sports, and no one wants to miss something fun to go for their annual physical. We have extended our regular business hours to meet the needs of our families who cannot be at the office between 9:00 am and 5:00 pm. Over the years, we have tried to meet the needs of our patients by offering these additional hours for care.
Recently, feedback asking for more availability for well visits in the evenings and weekends has come to our attention. Therefore, beginning January 1, 2019 (1/1/19) we will be scheduling ONLY well visits in the evenings. We will expand to have more appointments for annual physicals on Saturdays and Sundays as well.
We will have sick visits available throughout the day Monday through Friday from 8:00 am to 5:00 pm. Saturday and Sunday morning sick visits will be scheduled between 9:00 am and 12:30 pm to see your sick or injured children.
We understand that not everyone will be happy with our decision, but based on patient feedback, insurance reimbursement and staffing concerns, we feel we must make this change. We will continue to review feedback from our families and make adjustments as necessary.
As always, our nurses are available to triage your calls and assist you during all hours the office is open. If you have an emergency after hours, a provider from our practice is available to help you make decisions about providing the best and most appropriate care for your child. Our website is an excellent resource for information on sick child care and other concerns you may wish to review.